Name: 
 

Lesson 12 Study Guide, Intro to Windows - XP, Richard Goldman


True/False
Indicate whether the sentence or statement is true or false.
 

1. 
System Information gives you comprehensive information about your computer’s hardware, software, and system components.
 

2. 
The Run command is a quick way to start programs, utilities, and tools.
 

3. 
The System Information displays the amount of memory on your computer, measured in terabytes.
 

4. 
Because the System Information window does not contain a Print function, there is no way to create a hard copy of the information displayed by System Information.
 

5. 
The System History utility records any change made to any of your computer’s hardware or software.
 

6. 
The Name column in the System History utility displays the name of the person who made a particular hardware or software change to your computer.
 

7. 
You can view changes made to your computer since a particular date.
 

8. 
The Windows XP Network Diagnostics program is a tool that diagnoses only network related problems.
 

9. 
Network Diagnostics scans your system and tests the functioning of computer components such as the modem or the network connection.
 

10. 
Network Diagnostics does not report information about your computer’s operating system.
 

11. 
Network Diagnostics saves its reports in a Web HTML file format.
 

12. 
Dr. Watson is a Windows XP utility that lets you search the Internet for available information on people you know, for example, their address, telephone number, or e-mail address.
 

13. 
Software engineers often describe tools such as Dr. Watson as program-error drivers.
 

14. 
A debugger is a special-purpose program used to detect, locate, and repair errors in another program.
 

15. 
A log file records each Web site you visit on the Internet.
 

16. 
A record often generated by program errors is a dump file, which contains information about a specific program error.
 

17. 
Dr. Watson automatically keeps a list of the last 10 crashes on your computer.
 

18. 
Any user of a computer can use the System Configuration utility.
 

19. 
A service is a program that performs a specific system function to track the number of CPUs on your computer.
 

20. 
“Process” is a term applied to any executable program, utility, or service.
 

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

21. 
Windows XP System Information gives you comprehensive information about your computer’s:
a.
Hardware
c.
System components
b.
Software
d.
All of the above
 

22. 
The Start menu command that gives you a quick way to start programs, utilities, and tools is:
a.
Run
c.
Launch
b.
Search
d.
Help and Support
 

23. 
A category of information displayed in the System Information window’s summary view is:
a.
Data format
c.
System purchaser
b.
OS Name
d.
All of the above
 

24. 
The left pane of the System Information window displays information categories including:
a.
Disk Fragmentation Level
c.
Software Environment
b.
Color Quality
d.
List Network Users
 

25. 
The utility that can show which specific changes to your computer might have caused an instability is named:
a.
System Summarizer
c.
History Analyzer
b.
System History
d.
Help and Support
 

26. 
So you can return your computer to a stable state if something goes wrong while installing software or reconfiguring your hardware, prior to making the change you should:
a.
Set a restore point
c.
View System History
b.
Defragment the hard drive
d.
Open a log file
 

27. 
An item that might be listed under the System History Resource Type column is:
a.
Device memory address
c.
Program Group
b.
Port
d.
All of the above
 

28. 
A Windows tool that technical support specialists often use to troubleshoot problems with your network connection is:
a.
Network Issue Resolver
c.
Network Diagnostics
b.
Netfixer
d.
Network Directory
 

29. 
Network Diagnostics is accessed via the program named:
a.
System Information
c.
Task Manager
b.
Network Summary
d.
Scheduled Tasks
 

30. 
When you open a file saved by the Network Diagnostics utility, the file is displayed by your Web browser because the file is in which format?
a.
Text only
c.
HTML
b.
Rich Text
d.
Document
 

31. 
A Windows utility that monitors the operating system and software applications is:
a.
System Summary
c.
Tool Manager
b.
Dr. Watson
d.
Central Organizer
 

32. 
A special-purpose program used to detect, locate, and repair errors in another program is called a:
a.
Debugger
c.
Server
b.
Delinker
d.
Service
 

33. 
A text file that records program activity is a(an):
a.
Activity file
c.
Log file
b.
History file
d.
Tracking file
 

34. 
A file that is a record of a specific program error is a(an):
a.
Dump file
c.
Crash file
b.
Byte file
d.
Bug file
 

35. 
When a program or the computer itself stops functioning due to some problem, it is said to:
a.
Restart
c.
Crash
b.
Open
d.
Debug
 

36. 
Dr. Watson commands and options include:
a.
Dump Symbol Table
c.
Append to Existing Log File
b.
Dump All Thread Contexts
d.
All of the above
 

37. 
The utility that enables you to modify the Windows startup is:
a.
My Documents
c.
System Initiation
b.
System Configuration
d.
None of the above
 

38. 
The System Configuration utility tab that contains a list of programs and utilities that are executed when your computer starts is named:
a.
Launch
c.
Show all
b.
Startup
d.
History
 

39. 
A program that performs a specific system function to support other programs is called a:
a.
Supporter program.
c.
Helper program.
b.
Link program.
d.
Service.
 

40. 
A term that refers to any executable program, utility, or service:
a.
Task
c.
Operator
b.
Bug
d.
Process
 



 
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